9 Social Media trends to watch for in 2019https://secureservercdn.net/126.96.36.199/200.295.myftpupload.com/wp-content/uploads/2016/09/BRAND-FIEND-SKWIGLY-PURP.jpg?time=1594575223900900Jesse AlexJesse Alexhttps://secure.gravatar.com/avatar/895e2f115e59bbe619369dffc65b9f94?s=96&d=retro&r=g
I think it’s safe to say that for any business these days, social media will be a staple for growth in 2019 and beyond! We’ve had the pleasure of helping tons of brands grow their online presence via social media, and it’s something we’re extremely passionate about! So we decided to provide a list of 9 key things you should pay attention to via social media when it comes to maintaining and/or growing in 2019. If you need ways to figure out how to bring these ideas to life, you know who to call 😉
1. Quality over Quantity
You know those brands who post post post, and post some more? Annoying right? lol You must understand that the social media game is all about quality, not quantity. Look, if you hope to gain consideration for whatever you may be offering, you must be willing to go the extra mile in not only your service, but in creating great content. To have an impact, brands must have purpose, while being creative. Less content, if done right, will have greater impact than posting tons of content that leaves your audience saying “WHAT ARE THOSEEEEE” in regards to your uninspired, heavy post. Need help creating some dope, creative content to help tell your brand story? We can help.
2. Video, Video, Video
Video content is continuing to grow in 2019 as well. Vlogs, social tv, Instagram stories, podcasts, and more will continue to be the most consumed forms of content on social this year. With so much going on on social, our attention spans are continuing to get shorter and shorter, it seems. Video content is a way to quickly grasp your viewers attention and keep it! Find ways to tell your story via video and watch your brand continue to flourish.
3. Micro Influencers
It would be great if we all could get the likes of Beyonce, Drake, and Kylie to promote our product/service, right? We know, we know. But let’s face it, not everyone (especially small businesses) can afford those price points. So with that being said, the focus on micro influencers is going to be at an all time high this year. Ya know, those influencers with 10-20k followers, they’re legit! Find some dope micro influencers with a strong hold on their audience, because your brand could really benefit from using them as a way to reach more people!
PS: We did a lot of this last year ? If you need help, hit us up!
Influencer Jalisa Vaughn in a campaign for Layne’s Chicken Fingers
4. Instagram Stories are here to stay
Stories have been a way to consistently update your followers (without being too overwhelming. Although those that post 20 stories per day are out of line lol), increase engagement, and even gain followers from shares! And if you have over 10k followers, you can send people from your story straight to a link of your choice. They’ve also been a key way for businesses to promote via advertisements in the story as well. Let’s just say, stories will stay lit in 2019 so you should be finding ways to use them effectively for your brand.
5. In the moment content wins
Continue to post content that gives your audience a deeper look into whatever it is that you’re doing, whether successes or failures. It’s good to post BTS videos for your podcast, or walk them through your office while your team is working, or just sharing your normal day to day ups and downs (see below for what most of our days are like lol), because as we all know, every day isn’t pretty. Content that isn’t staged, helps give your audience a deeper dive into who you are and what you do. Showing them the not so perfect side of things can be just as beneficial as the final product.
6. Run social media ads OR ELSE
Let’s face it, whether you’re a small or large business, you need to be doing some form of social media marketing in order to reach new people! Now what budget you want to allocate is up to you, but be sure to consistently market yourselves on social media this year. Narrow down your demographic, develop your messaging, and hit the audience you’re looking to reach to help grow your business! If you need help coming up with a strategy, don’t hesitate to reach out to us ? Keep in mind, even companies like Nike, Pepsi, and Apple are still using all forms of marketing, even at the level of success they’ve reached!
7. Personal branding will continue to thrive
Personal branding will continue to be more of a thing in 2019. With so many brands telling stories, battling for position, and taking up space in the social world. Putting a face with your brand is a way to help you sort through the clutter. People support PEOPLE, and that will remain true this year and beyond. So find ways to tell your personal story in ways that relate back to your business!
8. Keep an eye on pop culture
Using pop culture trends as a way to relate to your audience in a clever way, is genius! Everyone loves a good gif or a good meme (The Bird Box memes had us dying laughing towards the end of 2018. See how we used it on our page here lol) They’re perfect ways to relate to your audience, and even spark some laughs. We’re sure there will be tons of those this year, so use them wisely in ways that work for your brand!
9. Being authentic still works
Let’s face it, just about everybody nowadays is some sort of guru at some sort of thing. That’s the wave these days! No matter what market you’re in, it”s more than likely saturated with tons of people that do/claim to do what you do. So find what works for YOU, stay true to who YOU are, tell YOUR authentic story, and everything will work out how it’s supposed to! Keep pushing, fiends.
That’s all for my TED TALK, thanks for coming.
If you’re in need of our help on a project for your brand, hit us up asap, we’d love to help!
How We Helped Layne’s Chicken Fingers Triple Their Social Media Following In a Few Monthshttps://secureservercdn.net/188.8.131.52/200.295.myftpupload.com/wp-content/uploads/2017/12/BRAND-FIEND-SKWIGLY-PURP.jpg?time=1594575223900900Jesse AlexJesse Alexhttps://secure.gravatar.com/avatar/895e2f115e59bbe619369dffc65b9f94?s=96&d=retro&r=g
Over the past few months we’ve had the pleasure of working with College Station staple, Layne’s Chicken Fingers. During this time, we’ve helped build some amazing brand awareness by providing services like social media management, reputation management, paid social, web development, strategic marketing, and more. So if you’ve seen more of Layne’s recently, that’s all us 😉 But no seriously, if you haven’t tried Layne’s Chicken Fingers, the first thing we recommend you do is to try their Soon To Be Famous™ Chicken Fingers! They have 3 newly opened locations in the DFW (Lewisville, Allen, and Frisco) and the food is great! When you have a great product like Layne’s Chicken, it makes our job much easier! In just our first few months of working on a wide variety of things for Layne’s, one amazing thing we’ve been able to do is rapidly grow their social media following! When we started, their Instagram following sat at 550 and is now over 3,000. Also in that short period of time, we’ve been able to increase their Facebook likes by over 500. “Holy Shit”, you say? We know right, so we decided to break down the ways we’ve been able to help build so much brand awareness, which has increased their overall sales growth as well. See below for our break down on things we’ve been able to do to make this happen!
Cohesive Look + Feel
One thing we noticed in the midst of taking over everything marketing and social media related for Layne’s is that their online presence lacked a cohesive look to it and we immediately knew our approach to things would help enhance that. So we started with a social media audit, then making sure we made their brand colors stand out on each platform, as well as making sure the appropriate logos were used on each one as well. After that, we wanted to make sure people knew what Layne’s was all about, their “Soon To Be Famous” Chicken Fingers!
In order to help build on topic one, we needed to provide Layne’s with some brand new images to help promote their product! This meant new photos of all their menu items as well as inside and outside of the store, to give people a look at what Layne’s is all about. These photos were to help us tell their story in the most high quality way possible, we wouldn’t have it any other way! These photos would also be used on social media, their new website, and various other places, to help build an entire cohesive look.
Since Layne’s was such a new brand in the DFW market, we wanted to come up with creative ways to authentically connect their brand with trusted people in the Dallas community. In order to do so, we created an entire list of Dallas Food Bloggers/Influencers and were able to get some of them in to try our food while taking photos to document their experience. As you may know in today’s world, one of the biggest things you can get is a cosign (shout out to our good friends at Cosign Mag) from someone people like! So we connected Layne’s Chicken with some really dope influencers in Dallas like: Jalisa Vaughn, Summer with Love, The Dallas Yum, Dallas Cowboys rookie Kyle Queiro, and more. With influencer marketing alone, we were able to introduce the Layne’s brand to an audience over 150k in total! We were also able to get some really nice photos to use for social media during this process as well, so it’s a win win!
Social Media Management
Before we jumped on board, Layne’s lacked consistency in the amount of times they posted on social media, along with an inconsistent approach. We took immediate control of this by posting 3-4 times per week across their main platforms, as well as taking advantage of things they didn’t see value in prior, like Instagram stories and Snapchat advertising. Our consistent and relentless approach let people know that Layne’s is here to stay and that they should get used to us! These efforts helped build great brand awareness and overall follower growth!
While posting is one thing, actually interacting with your audience is another! Anyone who has been to Layne’s knows that their brand is sarcastic and funny. You know this from the clocks in their restaurant, store open and close hours, and more. So one thing we wanted to do is respond to all the comments we could, whether good or bad! Not everyone is going to have good things to say about your brand, but this isn’t something you should run from. We used this as an opportunity to educate the Layne’s naysayers, making them aware of our great food, and also having some fun while doing so!
In the midst of all these other amazing things, we made sure to use our marketing budget to reach people in the area’s surrounding these three new locations! We did this by allocating a weekly budget to push paid social media marketing campaigns via Facebook and Instagram. With these paid campaigns we focused on targeting areas surrounding all DFW locations for Layne’s Chicken, to help build awareness. In just a few months, our paid social media marketing efforts have reached over 1 million impressions and engagement numbers that are through the roof!
We wanted to also build credibility for the Layne’s brand by getting them placement on credible sources. We sent out press releases on their behalf, making media companies aware of their new opening in Frisco, as well as getting their overall story out. These efforts helped us get placements on the likes of D Magazine, Cosign Magazine, and some other amazing food bloggers in the Dallas area!
In collaboration with our good friends over at Cosign Mag/Cosign Media, we helped curate some dope video content to help show the Layne’s experience.
Not only did we help build awareness via social media, but we took our efforts above and beyond as well! We were able to set up community events in which Layne’s Chicken was able to provide food and the Layne’s Experience. From high school football games, football practices, middle school events, and more. These efforts helped Layne’s actually get out and touch people in their communities, which still goes a long way in the social media age. During these community events Layne’s was able to provide food, pass out coupons, as well as push people to post about their experience on social, which helped grow their following as well!
While setting up these events listed above and hearing about the events Layne’s had done prior, we realized they had no marketing materials to help themselves stand out at events. We see every event and encounter with your brand as a way to tell your story. With that being said, we designed and printed various event marketing materials to help enhance the experience at these events. This included things like custom table covers, custom event coupons and materials to pass out to attendees, and more.
Building a your social media following and brand awareness is no easy task, it takes time. But with a little hard work, dedication, and the right team, it can definitely happen! If you struggle finding the right ways to promote your brand and grow your following on social media, don’t hesitate to reach out to us! We’d love to hear more about your brand and how we can help you achieve amazing success. Contact us!
5 Ways To Brand Your Social Media Channelshttps://secureservercdn.net/184.108.40.206/200.295.myftpupload.com/wp-content/uploads/2016/09/BRAND-FIEND-SKWIGLY-PURP.jpg?time=1594575223900900Jesse AlexJesse Alexhttps://secure.gravatar.com/avatar/895e2f115e59bbe619369dffc65b9f94?s=96&d=retro&r=g
Whenever I run into someone I meet from social media, 9 times out of 10 the first thing they mention is how they love our Instagram page. We appreciate each and every person who happens to take note of our aesthetic. But what’s crazy is, it kinda happened on accident. If you could see how I posted on Brand Fiend when I first started the company, you’d be surprised. There was a lot going on and we didn’t have a clear direction of the content we wanted to post. & to be honest, I was never a fan of black and white images before it turned into “a thing” with Brand Fiend. But one day it kinda just happened, and I ran with it. It was something about how our purple popped off the black and white that worked for me. From there I figured out what type of content we would post then BOOM… we had established a foundation for our social media channels. So for those wondering “how do I get my page to look like that” or “I want to create a consistent aesthetic on social media too”, below are 5 gems to help you do so.
1. Use visuals that are consistent in style & quality
It’s really not about how much you post per day, it’s all about quality! Take pride in posting photos that are clean and professional. That way your followers know that no matter what you post, it’ll be crisp. To make it even more special, find your own style, something that’s unique to your brand. Tying both of these things together will get you off to the right foot in establishing a cohesive social media presence.
PS: When you get that itch to post that blurry photo you happen to love so much, don’t do it, RECONSIDER *Andre 3k voice*
2. Stick with your brand color scheme by any means necessary
When we say “by any means necessary”, we mean it! Your brands color scheme should be reflected throughout every platform your brand is on. Whether it’s social media, your website, branding materials, and more. Also, be sure to use the EXACT color codes and don’t stray away from it. This will help create a foundation for your brand that your following with start to recognize over time.
PS: If your brand doesn’t have a set color scheme, hit us up immediately, it’s an emergency 🙂
3. If you use filters, make sure you use the same ones, every time.
We get it, there are some dope filters out there. Shout out to VSCO, which is the app we use for our “special” black and white photos. So for all our readers who love them, be sure to use consistent filters on all of your post. It helps create a feel that people will begin relating to your brand. It may seem a bit tedious but trust me, it’s more than worth it, and your page will look dope, too.
4. Be entertaining/and or motivational
Let’s face it, people are on social media to be entertained. Most people really don’t care about what product you’re selling, unfortunately 🙁 So, with that being said… find ways to connect with your audience through story telling. Make your audience laugh, be personable with them, motivate them, simply just be creative. Your audience should enjoy seeing your posts and without a sales pitch! So, make sure your posts are entertaining, inspirational, educational, or at the very least, useful.
5. Hire a professional (cough cough)
If you’re not the creative type or your images aren’t capturing enough of your audiences attention, don’t take it personal – there is a bit of an art to it. Consider hitting up a branding agencywith experience in social media, design and/or photography (cough cough cough). That way your brand stays with fresh new photos and content to post, that stays aligned with your brand values and helps create a visual aesthetic your followers will love.
No really, if you want more tips, don’t hesitate to reach out to us. We’d love to hear about your brand and anything you have going on. Email firstname.lastname@example.org or click here.
How To Set Your Social Media Ads Up For Successhttps://secureservercdn.net/220.127.116.11/200.295.myftpupload.com/wp-content/uploads/2016/09/BRAND-FIEND-SKWIGLY-PURP.jpg?time=1594575223900900Jesse AlexJesse Alexhttps://secure.gravatar.com/avatar/895e2f115e59bbe619369dffc65b9f94?s=96&d=retro&r=g
Pull out your phone, log into any social media app and I guarantee you’ll see some advertising. Why? Because all social media platforms will encourage any business, from Fortune 500 companies to a mom and pop candy store, to create ads. And they make it easy to do so too, but when you’re making an ad, there are plenty of ways to turn it into a flat out failure before you even hit submit.
All social media outlets are different & pretty much anyone can make an ad if they play around with it for long enough. But they’re also all similar in this regard: if you don’t have a plan for your ads, you might as well throw your money down the drain.
But don’t get it confused, we’re not saying having a plan is a sure way to creating a perfect social media marketing campaign every time – this stuff takes trial and error. However, there are ways to ensure that your ad isn’t a total disappointment. If you make sure that you avoid each of these common mistakes, you’ll have a head start towards successful ad campaigns. Here are some things to avoid when setting up your social media ads.
What social networks can promise you when you make an ad is traffic (or impressions). Brands are buying eyeballs when they run social media ads. Facebook, Instagram, and the others can promise that they will serve the ad you made to someone. But to who is the biggest question of them all.
There are plenty of targeting options on the major social media ad platforms. But they won’t force you to use them. They’ll let you run an ad targeted to every man, woman, and child in America, if you want. Which is a common mistake beginners make when running these campaigns.
Impressions will be through the roof when you target a massive audience, but it’s not a measure of success. You can get a ton of impressions targeting swim suit ads to people on the North Pole, but how many of those people would click on your ad and make a purchase?
Do your research. Know your audience. Then run your ads.
Social media users prefer simple visual content because it’s easier to process by our brains. However when images embody too many elements, they become confusing. When this happens, our brains are not sure where to look at. This creates stress that makes users simply ignore the content and keep scrolling. The key to a good social media image is to generate a positive feeling in the users that are seeing them, while keeping things simple.
Only Making One Ad
Trial and error is a big part of social media marketing, hell it’s a big part of life. Each ad that you put out is an experiment. Sometimes an ad has all of the “right” components and it ends up being a disappointment. But that’s no reason to give up.
Making just one and hoping for the best sets you up for a very limited experience. Making multiple ads gives you a chance to experiment and learn which images and text your audience is connecting with. You can’t get that from just making one ad.
Every ad should have a goal. Send someone to a page on your website, ask them to like your Facebook page, or make them watch your video that you spent so much time making.
Most of the time, a brand has a call-to-action in mind, but they haven’t explicitly stated it. And in on someones social media timeline, you’ve got a matter of seconds to get someone’s attention before they’re gone. Probably even less than that, really.
Nothing’s better than telling someone what you want them to do in the ad copy. If you build in a call-to-action with your words in addition to other options, you’ll be in good shape.
How We Can Help
We can help determine your audience, plan your messaging, and determine an ad budget. We focus on serving ads that resonate with your audience. Success may not come immediately, but the social media world is massive. If you have an audience in mind, social networks will help you find them. Need help putting together a Social Media Marketing plan or need assistance in running your advertisements? Feel free to contact us, we’d love to help!
The Benefits of Outsourcing Social Media Managementhttps://secureservercdn.net/18.104.22.168/200.295.myftpupload.com/wp-content/uploads/2017/12/BRAND-FIEND-SKWIGLY-PURP.jpg?time=1594575223900900Brand FiendBrand Fiendhttps://secure.gravatar.com/avatar/9a8ba31dfb2ded7d79735058f969004f?s=96&d=retro&r=g
When speaking of social media management, what all does that include?
Social media management includes creating content, scheduling posts, and the overall upkeep of various platforms. It includes the tracking and analyzing of interactions with customers and performance of various campaigns. With social media management you can get a more in depth idea of your audience through those specific social media platforms. This will help with creating more effective marketing campaigns.
Now, you may be thinking “Hey, I use Facebook daily, managing my business accounts shouldn’t be too much different.”. Although the similarities are clear, there is much more that meets the eye. Managing social media can be a lot to handle for companies who don’t have a specific team in place. Hiring a secondary company who is well equipped with covering social media management is very beneficial. It will give you a strong social media presence and help keep your business ahead of the competition.
So Much to Do, So Little Time
Managing social media is extremely time consuming. From creating content, to analyzing data, and just simply engaging with your audience, there is a lot of time that has to be dedicated here. There are many companies that aren’t aware of the magnitude of time that goes into managing their social media. This underestimation may cause them to become overwhelmed or simply neglectful. Outsourcing this task to a third party will give you the opportunity to focus on the tasks that cater to your employees strengths, and other important factors such as finances or customer service.
The Art of Penny Pinching
Hiring a single individual as a social media specialist or marketing manager can be an added expense that won’t amount to the alternative of having a team of people who can produce more. When you go with a secondary company, they can provide a team who will cater to specific entities within the social media marketing umbrella. You can get a web designer, graphic designer, social media specialist, brand specialist, and the list goes on. These individuals will possess specific skills that you may not be able to find in just one individual.
Knowledge and Resources
Companies who specialize in social media management have the knowledge and resources necessary to optimize success and generate more business. They have already researched and are familiar with the trends, now they just need to tailor it to fit your brand. Don’t underestimate the creative process. Creating a mix of sales-based and fun, engaging content that offers value to your audience takes a special eye. Companies who specialize in social media management have systems already in place to utilize platforms simultaneously making for a more well-rounded and effective campaign.
Can you see how beneficial it would be to outsource your social media management? Here at Brand Fiend, we have a group of talented and passionate employees. Let us lend our expertise to you and your brand. Click here so we can talk about it!
Benefits of Creating a Social Media Calendarhttps://secureservercdn.net/22.214.171.124/200.295.myftpupload.com/wp-content/uploads/2016/09/BRAND-FIEND-AGENCY.jpg?time=159457522320001000Brand FiendBrand Fiendhttps://secure.gravatar.com/avatar/9a8ba31dfb2ded7d79735058f969004f?s=96&d=retro&r=g
Ok, so we talked about everything that goes into creating an effective social media marketing plan, now it’s time to discuss our social media calendar. Your social media calendar should consist of campaigns you plan on executing across your social media platforms as well as the basic everyday content that will be posted.
Your social media calendar will help with keeping everything organized as well as holding you accountable for meeting deadlines. When working with multiple social media accounts, things can get chaotic pretty quickly. Scheduling what you want to say, when you want to say it, and how it will be said can help save time for you to focus on other important tasks as well as ensure that everything is posted to its rightful account on time. When you are placed under flexible deadlines it can be easy to fall into procrastination. Plan out a month in advance on what all will be posted and this way you won’t be pressured when the day comes to post X to accounts Y and Z.
Another benefit to creating a calendar is that you can play around with what times work best for your target audience. In the beginning this may be trial and error research but as you go on, you will gather a sense of when your audiences are most engaged as well as the type of content they are most receptive to.
To create a calendar there are many apps and tools that are available to help you and provide templates. If you are looking for something that’s more budget friendly (free) you can just create a spreadsheet using Google Sheets or Microsoft Excel.
Just like your social media marketing plan, your calendar doesn’t ensure solidity. It has to be revised and edited based on what is working and what isn’t so monitor and analyze your progress closely. Get creative and be innovative with your content to really grasp your audience and keep them engaged. Listen to your audience and pay close attention and you will sure to succeed. If you need help putting your calendar together? Click here to tell us about your projects and ideas or email us directly at email@example.com!
Creating an Effective Social Media Planhttps://secureservercdn.net/126.96.36.199/200.295.myftpupload.com/wp-content/uploads/2016/09/BRAND-FIEND-NEW-PURP.jpg?time=159457522330003000Brand FiendBrand Fiendhttps://secure.gravatar.com/avatar/9a8ba31dfb2ded7d79735058f969004f?s=96&d=retro&r=g
Social media is a major marketing tool used in many businesses today. Although it has been used for about 5 years now in this setting, many companies are still struggling to fully grasps its importance as well as how to effectively use it. Every action taken on social platforms should be geared towards the goal that you have for your company, whether that’s to gain my customers or to gain more brand awareness (these are just vague goals). Creating an effective plan is the toughest part but once there is an established goal in mind, the rest will flow naturally.
What are your goals and objectives?
When beginning any plan or strategy you must first develop your goals and objectives that you want to achieve from this. These goals will be sort of like a guide to test your actions against to ensure that you are on track and measure your success. While you are thinking of your goals, be sure that they are specific and measurable. Your goal should be what you are going to do, how you are going to do it, and a time in which it will be done.
How is your current social media presence going?
After you have your goals and objectives you should analyze your current social media use and figure out what is working and what isn’t. During this process, you should be discovering what audience is currently connecting with you, which platforms are these people most engaged in, and how you compare to your competitors accounts. Determine your audience and what it is that they want and this will guide your strategy to appealing to their needs.
Do you have your accounts set up?
Now it’s time to update or create your social media accounts. After you’ve done all of your research and discovered your target audience and their needs, it’s time to focus on which platforms would be best to meet their needs as well as your social media marketing goals. With all of the platforms that are out there today, it is important to focus only on the ones that your audience is most engaged in. For instance, if you have an interior design or crafty business then Pinterest would be ideal for you but not so much for a company such as Wal-Mart or Quick Trip.
What do you want to share with your audience?
Now that the hard part is over, your plan is pretty much complete but not with out determining the type of content to share. This is probably the most important when trying to achieve your objective because this is what keeps your audiences attention and focus on your brand. Determine the type of content, how often you will share it, who will create it, and whose attention you are trying to attract with this content.
After all of this is planned out and executed, be sure to evaluate and adjust your plan as needed. Because your plan is laid out doesn’t ensure solidity. There will be hiccups and things that don’t work out as you hoped, so staying on top of your progress and monitoring it will give you a quicker opportunity in smoothing out those bumps. Your social media plan will change constantly as new networks come about and your business grows.
Need help developing a plan that’ll take your social media presence to the next level? Click here to tell us about your projects and ideas or email us directly at firstname.lastname@example.org!
Why You Should Invest in Social Media Marketinghttps://secureservercdn.net/188.8.131.52/200.295.myftpupload.com/wp-content/uploads/2016/09/BRAND-FIEND-NEW-PURP.jpg?time=159457522330003000Brand FiendBrand Fiendhttps://secure.gravatar.com/avatar/9a8ba31dfb2ded7d79735058f969004f?s=96&d=retro&r=g
Social media has really changed the way people do business and how they interact with their customers. It’s been about 10 years since Facebook and Twitter were founded but it wasn’t until roughly 5 years later that social media really blew up. For many companies, social media is still an unexplored concept. They don’t see the value that it can bring. Well, I hate to say it, but it’s time for social media to be a requirement when talking about marketing and branding for your business.
Anyone looking for more exposure should consider using social media marketing. According to eMarketer, a top research company, social media was the second best digital marketing channel in 2013. It has since then increased and will continue to increase in the years to come.
There are thousands of different social media platforms you could choose from, some catering to specific interests and targeting a special audience. You have the basics and most popular; Facebook, Instagram, and Twitter, where you’ll pretty much find the most of your average customers. But, if you’re into the food & beverage business there are apps like, Food Buzz where you can share recipes and reviews on your favorite restaurants. Also YouTube would be nice to share videos of the chefs cooking or just an experience from the customers side.
Social media gives you the opportunity to really engage with your customers and build relationships. Having a strong presence on social media will make it easier for customers to find you and connect. This can also increase your brand awareness and brand loyalty. With social media, you are able to deliver content and receive customer insight much quicker. Everything is calculated in real time, which make market research easier also.
Technology is drastically changing year after year. I mean, you can watch live NFL on Twitter now. It’s crazy. If you have a startup company the best thing you can do to get ahead of in your industry is to keep up with the new technological advances and social media is a major part of that. There are over 2 billion Internet users that have active social media accounts. A large percent of your audience is on social media so why would you not invest in this channel?
Need help implementing your brands social media strategy? Contact us.
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