Over the past few months we’ve had the pleasure of working with College Station staple, Layne’s Chicken Fingers. During this time, we’ve helped build some amazing brand awareness by providing services like social media management, reputation management, paid social, web development, strategic marketing, and more. So if you’ve seen more of Layne’s recently, that’s all us 😉 But no seriously, if you haven’t tried Layne’s Chicken Fingers, the first thing we recommend you do is to try their Soon To Be Famous™ Chicken Fingers! They have 3 newly opened locations in the DFW (Lewisville, Allen, and Frisco) and the food is great! When you have a great product like Layne’s Chicken, it makes our job much easier! In just our first few months of working on a wide variety of things for Layne’s, one amazing thing we’ve been able to do is rapidly grow their social media following! When we started, their Instagram following sat at 550 and is now over 3,000. Also in that short period of time, we’ve been able to increase their Facebook likes by over 500. “Holy Shit”, you say? We know right, so we decided to break down the ways we’ve been able to help build so much brand awareness, which has increased their overall sales growth as well. See below for our break down on things we’ve been able to do to make this happen!
Cohesive Look + Feel
One thing we noticed in the midst of taking over everything marketing and social media related for Layne’s is that their online presence lacked a cohesive look to it and we immediately knew our approach to things would help enhance that. So we started with a social media audit, then making sure we made their brand colors stand out on each platform, as well as making sure the appropriate logos were used on each one as well. After that, we wanted to make sure people knew what Layne’s was all about, their “Soon To Be Famous” Chicken Fingers!
In order to help build on topic one, we needed to provide Layne’s with some brand new images to help promote their product! This meant new photos of all their menu items as well as inside and outside of the store, to give people a look at what Layne’s is all about. These photos were to help us tell their story in the most high quality way possible, we wouldn’t have it any other way! These photos would also be used on social media, their new website, and various other places, to help build an entire cohesive look.
Since Layne’s was such a new brand in the DFW market, we wanted to come up with creative ways to authentically connect their brand with trusted people in the Dallas community. In order to do so, we created an entire list of Dallas Food Bloggers/Influencers and were able to get some of them in to try our food while taking photos to document their experience. As you may know in today’s world, one of the biggest things you can get is a cosign (shout out to our good friends at Cosign Mag) from someone people like! So we connected Layne’s Chicken with some really dope influencers in Dallas like: Jalisa Vaughn, Summer with Love, The Dallas Yum, Dallas Cowboys rookie Kyle Queiro, and more. With influencer marketing alone, we were able to introduce the Layne’s brand to an audience over 150k in total! We were also able to get some really nice photos to use for social media during this process as well, so it’s a win win!
Social Media Management
Before we jumped on board, Layne’s lacked consistency in the amount of times they posted on social media, along with an inconsistent approach. We took immediate control of this by posting 3-4 times per week across their main platforms, as well as taking advantage of things they didn’t see value in prior, like Instagram stories and Snapchat advertising. Our consistent and relentless approach let people know that Layne’s is here to stay and that they should get used to us! These efforts helped build great brand awareness and overall follower growth!
While posting is one thing, actually interacting with your audience is another! Anyone who has been to Layne’s knows that their brand is sarcastic and funny. You know this from the clocks in their restaurant, store open and close hours, and more. So one thing we wanted to do is respond to all the comments we could, whether good or bad! Not everyone is going to have good things to say about your brand, but this isn’t something you should run from. We used this as an opportunity to educate the Layne’s naysayers, making them aware of our great food, and also having some fun while doing so!
In the midst of all these other amazing things, we made sure to use our marketing budget to reach people in the area’s surrounding these three new locations! We did this by allocating a weekly budget to push paid social media marketing campaigns via Facebook and Instagram. With these paid campaigns we focused on targeting areas surrounding all DFW locations for Layne’s Chicken, to help build awareness. In just a few months, our paid social media marketing efforts have reached over 1 million impressions and engagement numbers that are through the roof!
We wanted to also build credibility for the Layne’s brand by getting them placement on credible sources. We sent out press releases on their behalf, making media companies aware of their new opening in Frisco, as well as getting their overall story out. These efforts helped us get placements on the likes of D Magazine, Cosign Magazine, and some other amazing food bloggers in the Dallas area!
In collaboration with our good friends over at Cosign Mag/Cosign Media, we helped curate some dope video content to help show the Layne’s experience.
Not only did we help build awareness via social media, but we took our efforts above and beyond as well! We were able to set up community events in which Layne’s Chicken was able to provide food and the Layne’s Experience. From high school football games, football practices, middle school events, and more. These efforts helped Layne’s actually get out and touch people in their communities, which still goes a long way in the social media age. During these community events Layne’s was able to provide food, pass out coupons, as well as push people to post about their experience on social, which helped grow their following as well!
While setting up these events listed above and hearing about the events Layne’s had done prior, we realized they had no marketing materials to help themselves stand out at events. We see every event and encounter with your brand as a way to tell your story. With that being said, we designed and printed various event marketing materials to help enhance the experience at these events. This included things like custom table covers, custom event coupons and materials to pass out to attendees, and more.
Building a your social media following and brand awareness is no easy task, it takes time. But with a little hard work, dedication, and the right team, it can definitely happen! If you struggle finding the right ways to promote your brand and grow your following on social media, don’t hesitate to reach out to us! We’d love to hear more about your brand and how we can help you achieve amazing success. Contact us!